On Demand - Server or PC crashed, relocating, hardware /software upgrade? We are there when you need us. Prime support can assist your current IT staff or act as a single point of contact.
Contractual - Want to avoid system crashes, have your critical systems monitored, and keep your technology current? This support model includes:
Phone support (help desk)
24x7 monitoring of critical systems
Applying security and service pack updates
Verifying data backups / tape rotations
Daily antivirus and malware updates
Junk Email (spam) filtering
Intrusion detection
Complete IT Outsourcing - Prime Support will assume all of your IT needs for a fixed monthly fee. We will host your servers, email, applications, remote access, and company files. Your employees will have one click access to their applications from the office, home, or on the road.
